Warehouse and operations

From order to fulfilment, everything finally starts to work as one process

If today sales promises one thing, the warehouse sees another, and the owner only finds out at the end where the order is stuck, that is the mess we are sorting out. We are combining operations so that the company executes faster and makes fewer mistakes.

Warehouse - picking - production - projects - CRM - POS - Akeneo - BPMN

Warehouse and logistics

You know where the goods are, what needs to be packed and where the delay starts

We organise the work of the warehouse so that goods don't disappear into the system, people don't run around in the dark, and picking and shipping errors don't eat into margins. You can see what's arrived, what's waiting, what's on its way and where something has stopped.

01

States and multi-warehouse locations

Near real-time visibility of stock, support for multiple warehouses, zones, bins and locations, and better control over where the goods actually are.

02

Receiving and putting away goods

Handling the receipt of goods, putting them away and assigning them to the right places, which speeds up work and reduces mistakes in the warehouse.

03

Picking and packing

The worker knows what to pick and in what order, so picking goes faster and with fewer mistakes.

Scanners and tablets in warehouse operations

Scanners and mobile devices reduce manual typing, making work faster and more accurate.

Issue, dispatch and fulfilment of orders

Better coordination of release, packaging, labels, statuses and dispatch helps maintain a smoother flow from order to dispatch.

Visibility of key figures and exceptions

You can quickly see where the traffic jam is getting worse, where the number of errors is growing and what needs to be corrected before the problem grows.

Warehouse and logistics in one system

Fewer errors, faster picking, better inventory control and greater predictability of fulfilment.

Production and completion

Better planning of assembly, production and preparation of goods for sale

This solution is for companies that are assembling, picking, packing or preparing something before shipping and want to finally be in control of materials, deadlines and cost. The team can see what is missing, what is in progress and where production or picking is starting to go awry.

What the product consists of

We organise the list of ingredients, variants and kits so that it is clear what is needed to prepare the finished product.

Orders and stages of work

The system handles production orders and subsequent work steps, so you know what has to be done, in what order and by whom.

Components and availability of materials

You can see beforehand whether there are enough materials and whether something will stop the work midway through.

Picking, packing and assembly

This is particularly important where goods need to be assembled, repacked or prepared before sale or dispatch.

Cost and progress of implementation

It is possible to track component consumption, order status, lead time and the impact of operations on the cost of the finished product or kit in real time.

Traceability and quality

Better records of batches, components, stages and responsibilities facilitate quality control, process reproducibility and analysis of problems on the implementation side.

Production and picking in one system

Fewer shortages, better planning, faster execution and greater cost and quality control.

Design and implementation of services

You can see how much the project really costs and whether you are still making money from it

If projects are closed on a hunch, the team is overloaded and the margin only turns out at the end, this area needs to be sorted out. We bring together the plan, the work of the team, the time, the costs and the billing, so that the outcome of the project is not a surprise.

Project plan and scope of work

The project can be structured around scope, milestones, milestones and budget, so it is clear from the outset what is to be delivered and what the delivery plan looks like.

Tasks, milestones and timetable

The team works on specific tasks and milestones, and the manager can see progress, deadlines and where the project starts to lag.

Resources and team allocation

Better allocation of people, roles, competences and availability helps to plan implementation without overloading the team and without resource conflicts.

Working time and performance of services

Time and performance records allow you to see how much work a project actually consumes and where a previously unseen operational cost appears.

Costs, billing and invoices

Linking time, materials, purchases and services to project billing makes it easy to invoice in stages and control what has already been done, billed or is still waiting to be invoiced.

Project profitability and margin control

On an ongoing basis, it is possible to compare plan to execution, costs to revenue and budget to actual margin, limiting surprises at the end of a project.

Projects and services in one system

Greater predictability of execution, better cost control and less lost margin.

CRM and sales process

The sale does not end with the offer. It still has to go smoothly into execution

We are tidying up the commercial work so that the offer does not live its own life and you do not have to enter everything a second time after acceptance. Sales, finance and operations get the same data and the same customer picture.

1

Contacts and relationship history

In one place, you can see the client, contacts, conversation history, arrangements and the context of the collaboration, which facilitates the relationship and reduces the loss of commercial knowledge.

2

Funnel and sales stages

Sales opportunities are guided through defined stages so the team can see the status, likelihood of closing and where the deal starts to slow down.

3

Offers and terms and conditions

The system supports the creation of offers, price lists, discounts, terms and conditions of sale, which speeds up the preparation of quotations and improves the consistency of commercial documents.

4

Tasks and further business contacts

Subsequent actions, contact dates and opportunity responsibilities are sorted out, so the sale does not rely solely on the salesperson's memory and email inbox.

5

Sales forecast and state of the funnel

The manager can see the value of the sales funnel, the chance of winning, delays, risks and the quality of the forecast, which helps to better plan the revenue and workload of the operation.

6

Transfer to procurement and ERP

Once an offer is accepted, the data moves on to ordering and further processing, reducing manual transcription of information and reducing the risk of errors between sales, finance and operations.

CRM and sales in one system

Faster quotations, better sales control and less waste at the interface between salesman, finance and operations.

POS and multichannel selling

Shop sales, e-commerce, marketplace and operations in one system

We combine POS, online channels and back office operations so that sales operate on common data about products, prices, stock, customers and orders. This way, the company does not manage each channel separately, but all sales from one place.

Shop / POS

Stationary sales, returns, product availability and customer service operate on the same data as the rest of the organisation.

E-commerce

The online shop uses up-to-date stock, prices, orders and product data, so that online sales are consistent with what is happening in the warehouse and POS.

Marketplace

External channels can be plugged into a common order and stock model, reducing the risk of overselling and operational chaos.

Common data

Products - prices - stocks - customers - orders

Warehouse and implementation

Multi-channel sales only make sense if fulfilment, availability and stock reservations are synchronised with actual stock movement.

ERP and finance

Transactions, documents and billing all go into a single ERP system, improving result visibility and reducing manual sales reconciliation between channels.

Real-time states One price and offer across multiple channels Less overselling and fewer manual adjustments
Akeneo / PIM and product data

From raw data to finished product in every sales channel

We organise product data so that the product is not just stored in the system, but really ready for sale, publication and operational work. Akeneo / PIM allows you to build a single source of truth for attributes, descriptions, images, translations, data quality and publication to multiple channels.

01

Raw input data

A product can start as an incomplete record from an ERP, supplier file, Excel or integration. PIM collects this data in one place and organises its structure.

02

Product enrichment

This is where the commercial and technical attributes, marketing descriptions, multimedia, product relationships, variants and other elements needed to fully present the offer are created.

03

Data quality and acceptances

PIM supports data checking, required fields, completeness of information and publication approval, so that the product does not go into channels with deficiencies or errors.

04

Translations, markets and channels

The same product may have different language versions, local requirements, attribute sets and publication variants for specific markets or channels.

05

Publication and syndication

Once validated, the data can go to e-commerce, POS, marketplace, trade catalogues and other customer touchpoints, with channel-specific rules.

One product, multiple channel and market versions

The same product data feeds multiple sales channels without manually rewriting descriptions, attributes and parameters for each channel separately.

BPMN and process automation

Acceptance and delegation of tasks without emails and phone calls

We arrange the work so that people, systems, decisions and data work in one orderly flow. Instead of manual handovers and exceptions handled on the fly, the company gets a clear and predictable way of working.

WAND

Process flow under control

BPMN - rules - acceptance - deadlines - monitoring

People

Acceptances, tasks, responsibilities and escalations as part of a single process, rather than a scattered collection of messages and findings.

Systems

The system triggers actions in ERP, CRM, workflow and other programmes, so that the work does not end with the form itself.

Decisions and rules

Conditions, thresholds and acceptance paths are clearly described, increasing predictability and reducing decision-making chaos.

Exceptions and response times

Well-set automation handles errors, renewals and escalations, rather than stopping at the first deviation.

Integrations

Actions triggered between systems: ERP, marketplace, logistics, banks, electronic signatures and other external services.

The success of the process

Shorter lead times, less manual work, a full history of activities and easier further expansion.

Multi-stage acceptancesEscalations and response timesMan approves exceptionsInterconnections between systemsRe-establishment after an errorMonitoring and improvements
Start acting more efficiently

If operations are putting out fires today, we'll show you how to get them back under control

After a short conversation, we will tell you where the company wastes the most time in delegating tasks, corrections and searching for information, and where the best place to start tidying up is.

Less chaos between the teams Faster decisions and shorter lead times Process ready for audit and further growth